the id card business's Card Bureau Cuts Administration Costs for Major Sports Organisation

For one of the UK's premier country level sports organisations growing the membership numbers successfully became an administration problem....

The initial contact came from the client because they needed to find a more streamlined way to administer their very successful membership programme.

Their issues were:

• A large and growing membership
• A requirement for plastic photo ID cards with personalised letters to be mailed to all members to confirm their membership details and provide them with secure ID for access control reasons.
• As membership grew internal staff time was increasingly taken up with the control, production and mailing of the letters and cards.
• Many resources were duplicated to protect them from card printer breakdowns or to help with short deadline lead times.

The id card business Bureau Solution:

• The id card business card bureau service has been able to completely address all of these issues.
• The clients' membership application forms are received directly by the id card business on a weekly basis to a specific postal box address agreed with the Post Office. The application form includes a passport sized ID photograph.
• the id card business scans the photos and quickly converts the membership forms information to data input files.
• 760 micron plastic ID photo cards are then produced in full colour with ID photo and signature panel.
• The cards are then attached to personalised explanation letters with further membership details and then inserted into a specially designed and printed envelope and mailed as a complete membership pack.
• The data file of members is then supplied to the client including the scanned photo image for them to update their membership records together with all the original documentation.
• All data records that the id card business held are then securely over written and deleted.

So apart from reducing their total administration costs our client is now able to concentrate on attracting an ever increasing membership without having to worry about the administration 'consequences'!